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Originally a U.S. Federal government certification program, the Mountain Home Institute for Innovative Management (MHi) Business Process Reengineering (BPR) Certification Program is an industry-leading, internationally recognized training and certification program whereby individuals can become certified as either a BPR Practitioner or BPR Master Facilitator.

A BPR Practitioner has demonstrated working knowledge of the theory and application of the key concepts of BPR enabling him/her to be a participant and contributing member of a BPR team.

A BPR Master Facilitator has not only met the academic and experiential requirements of the BPR Practitioner, but also has attended Mountain Home's Group Facilitation Skills for BPR Teams, MHC-107, course to attain additional advanced skills in group dynamics and facilitation.

To qualify for either of these levels of certification, individuals need to successfully complete the following list of courses (as indicated by level of certification, including required exams and case studies) and apply for certification upon completion through Mountain Home Training & Consulting, Inc.
The foundation of the MHI BPR Certification training curriculum is the Innovative Management FrameworkTM (IMF) methodology. The IMF was created from the Framework for Managing Process Improvement methodology, originally developed by the U.S. Federal government and subsequently revised and updated by Mountain Home. The IMF methodology produces products that directly support the strategic and operational rethinking of core business processes, organizational structures, human capital, and technologies through the organization's reengineering and change management efforts ongoing across business and government. Issues such as total Business Transformation, Business Process Outsourcing, Enterprise Resource Planning (ERP), Strategic Sourcing, and Alliance Management all in a multi-cultural environment have become the norm in business. Managing this environment while cutting operational costs takes a NEW approach, one that is based on a holistic view of the enterprise.

The MHi BPR Certification Program is an assurance to the organization that their employee has completed the prescribed curriculum and possesses a level of knowledge which will enable him/her to be an active member of any BPR, Six Sigma/Lean Innovation, Performance Improvement, ERP, or Competitive Outsourcing team.  A graduate of this certification will understand just what it takes to integrate an enterprise's processes, organization structure, organization culture, and technology to create the SYNERGY needed to effectively compete in a GLOBAL markeplace!


The following is an overview of the training curriculum required by the Mountain Home Institute for Innovative Management (MHi) for certification. The courses include new, cutting edge principles of Enterprise Knowledge Management (eKM) first introduced by The George Washington University (Institute for Knowledge Management) and Enterprise Performance Management (ePM) introduced by Robert Kaplan & David Norton through their best selling book, “The Balanced Scorecard, Translating Strategy into Action”. This training series takes the student from initial strategic planning (including building a balanced scorecard), critical assessments (including process, knowledge, technology/Data Requirements, and culture assessments), process modeling/mapping, activity based costing models through the analysis used to develop a Business Case Analysis Decision Package, providing practical techniques and tools for successful application of the concepts taught.

The delivery of the BPR Certification Series has, itself, been reengineered. The seven courses are now delivered through Mountain Home’s BPR Certification Series. It is a redesigned, accelerated format consisting of three weekly sessions for the BPR Practitioner Series and four weekly sessions for the Master Facilitator Series scheduled over a three to four month timeframe. The format reduces the time the student is away from their organization, saving both scarce budget dollars and time. Even though the time in the classroom has been reduced, the intensity and quality of instruction is the same as what you have come to expect from Mountain Home.

And, you can save even more by bringing one or more of the courses that make up the BPR Certification Training Series to your location! Call us for more details..

Who Should Attend The MHi BPR Certification Training Series is a must for Business Analysts, ERP Implementation Teams, Continuous Process Improvement (CPI) Teams, and of course, Business Process Reengineering/Redesign Teams.

What You Will Learn
  •  Developing the initial Strategic/Business Plan
  •  Defining Performance Gaps
  •  Conducting an Enterprise Readiness Assessment
  •  Organization Culture Change Techniques
  •  Process Modeling & Analysis
  •  Determining Enterprise Process & Technology Requirements
  •  Data Modeling
  •  Defining the Activity Based Cost (ABC) Model
  •  Using Benchmarking to Jump Start the To-Be Enterprise
  •  Business Case Analysis

Why Choose Us?
  •  Our Credibility - We've certified over 14,500 individuals from 83 countries in process improvement.
  •  Our Industry Knowledge - We are constantly introducing the latest concepts, techniques, and tools.
  •  Our Experience - Our consultants/trainers average over 30 years of Process Improvement experience.
  •  Our Proven Curriculum - We teach you to be practitioners, not theorists.
  •  Our Value - You won't find this level of training and certification anywhere for the tuition price you pay with Mountain Home!

FasTrak BPR Certification Series
Click on the course title for more information.
Business Process Reengineering (BPR) Fundamentals (with Strategic Planning), MHC-1012
(BPR Practitioner Core Course)

BPR Fundamentals (with Strategic Planning) is a 5-day course that presents an overview of the Innovative Management FrameworkTM (based on the original U.S. DoD BPR methodology), along with the methodologies and concepts of current industry experts on Process Innovation and Reengineering. The course addresses each of the major phases in BPR and includes a discussion of the origins of BPR and why it is critical for the survival of today's organizations. Also included are discussions on process management, the need for an organization to have a corporate identity (who are you as an organization); how to decide what to reengineer; why you cannot reengineer an organization; what are the pitfalls to reengineering; the relationship of culture to BPR; how to integrate with Six Sigma/Lean projects and Strategic Outsourcing reviews; why BPR must be the first step in successful Enterprise Resource Planning (ERP) implementation; the relationship of Knowledge Management to BPR; the role of Strategic Planning (SP) as a part of BPR. SP is the critical foundation for all reengineering efforts. The course discusses the essential elements in this initial phase to BPR, including mission analysis, environmental analysis, and performance analysis, identifying gaps in performance, and how to set up an enterprise-wide Performance Management System using the Balanced Scorecard. The course includes a case study in which students participate in developing a strategic plan. This case study is used for continued application within the remaining BPR training series courses.

Process Modeling and Activity Based Costing, MHC-1034
(BPR Practitioner Core Course)

The Process Modeling and ABC (MHC-1034) is a 5-day course that presents an in-depth, hands-on look at activity and data modeling and activity based cost modeling. Modeling is an important part of overall process analysis and design in BPR. You have to understand what the process is before it can be reengineered and IDEF is an excellent tool to assist in this phase. In addition, before an organization can define its Activity Based Costing Model, it must first understand the "activities" that make up the model and where the costs actually come from. IDEF0 Activity Modeling is a powerful tool to aid an organization in identifying and defining the activities which are essential to building an accurate ABC/M model. ABC is a managerial accounting methodology used to understand the true costs of your processes and enables visibility of key activities/processes for performance improvement. How to integrate the use of IDEF Activity Modeling with the principles of ABC is presented and examined as part of the integrated case study.

Process Analysis and the Business Case, MHC-1056
(BPR Practitioner Core Course)

Process Analysis and the Business Case (MHC-1056) is a 5-day course that covers the essential elements involved in performing a BPR Process Analysis and Benchmarking as well as the development of the Business Case Decision Package. Individuals will learn the steps in performing Process Analysis and how Process Analysis is linked to Planning. Individuals will also learn how to plan and conduct a Benchmarking Project and apply the results to a BPR initiative. Building the Business Case incorporates all the relevant information from the previous steps in BPR into a final decision package to reengineer a process. BCA also includes the traditional methodology of economic analysis in which several alternatives are compared.
Group Facilitation Skills for BPM&R Teams (MHC-107)
(BPR Master Facilitator Required Course)

Group Facilitation Skills for BPR (GFBPR) is a 4-day course that serves as a Capstone Course for the BPR Certification Training Series. Discussion and practice focuses on understanding the purpose, applications, and strengths and weaknesses of various facilitation tools and techniques applicable to facilitating necessary workshops conducted during a BPR project. Various idea generation and problem-solving tools are examined, experienced, and practiced to equip participants with facilitation skills critical to successful reengineering.

Once you have completed either the BPR Certification Series (or have appropriate training that can be substituted for one of the certification courses), you will need to fill out a MHi BPR Certification Program Application for Certification, and forward it to Mountain Home.

There are several reasons for the application:
  • Many aren't able to take courses in the recommended sequence or miss courses, so certification is not automatic after completing the last class in the series.
  • The application process is to initiate certification and verify that each of the courses has been satisfactorily completed or that adequate documentation is on file in lieu of attending a Mountain Home class.
  • The application process also assures that there is a current, up-to-date address on record for mailing the final Certification certificate.
The application is initiated after all requirements for certification have been satisfied, and can be completed online by clicking on the button below.


LSS Online Training

BPR Online Training


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P.O. Box 629
Arab, Alabama 35016
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