Early Years - We were part of the U.S.
Federal Government - the U.S. Army Management Engineering College (AMEC).
its beginning in 1952, the U.S. Army Management Engineering College
(AMEC) had as its mission, the infusion of "best business practices," productivity
enhancements, and quality improvement into the federal government.
Originally chartered to provide management expertise to the Army
Ordnance Corps via training, applied research, and consulting, AMEC
had been involved in the improvement and transformation of Government
organizations for over forty-four years.
AMEC played a vital role not only in the training
of Department of Defense (DoD) and other Federal agency civilians
but in the role of leading by example. As a role model, AMEC had
pioneered a number of management innovations internally. The College
had been recognized by many in both the Federal government, as
well as the private sector, as a forerunner of modern thought.
In fact, during FY 93, AMEC became one of the first National Reinvention
Labs designated under the National Performance Review, the Federal
government’s efforts to reinvent the way agencies operate.
Beginning in FY 1989, in response to a request from the Director
of Information Systems (Command, Control, Communication, and Computers),
U.S. Army Secretariat, two of AMEC’s faculty, Dr. Ralph Harris
and Mr. Derril Watts created the Army’s first training program
focused solely on providing Information Resource Management training.
The curriculum focused on bringing industry best practices, including
information engineering, process management and reengineering,
and quality management, to the emerging area of information management.
Between 1989 and 1995, the program saw over 10,000 individuals
from across the Army’s Information Management community trained
in the concepts of managing informationresources, systems integration,
information engineering, business systems modeling, process management,
knowledge management, and performance improvement.
In addition to the IMA Training Program for the U.S. Army, in 1993,
Mr. Derril Watts and AMEC colleague, Mr. Ken Westlund, designed,
developed and delivered a breakthrough training program sponsored
by the Assistant Secretary of Defense (C3I) in the area of business
process reengineering. The program came to be known as the DoD BPR
Certification Program and between 1993 and 1997 saw over 300 individuals
from DoD and other Federal agencies graduate the very intense training
program to receive certification. This training and certification
program took the best of AMEC’s industrial engineering, quality
management, and statistical analysis, and combined it with the aligning
power process management & analysis, process modeling, activity
based costing, and business case analysis.
But, even with all of the significant advances
in providing “best
business practices” training, consulting, and research made
by AMEC during the 1990’s, the College was eventually overtaken
by the DoD downsizing efforts. So, on 30 Sep 1997, in response
to a decision by the Secretary of the Army to close the College,
AMEC ceased operations as a DoD school.
Home Training & Consulting, Inc. is created...
However, as a result of the closure of AMEC, Messrs.
Derril Watts and Ken Westlund, in response to a request from
the DoD sponsor
of the Reengineering Certification Program, formed a small training
and consulting firm focused on continuing the work they had started
five years earlier. Mountain Home Training & Consulting, Inc.
was created to continue the tradition of providing leading-edge
training and consulting in the areas of strategic planning, business
process reengineering, and performance management/improvement.
And, by the end of FY 2001, Mountain Home had added another 950
DoD BPR Certification Program graduates with over 1,450 more graduates
through FY 2005, bringing the total certified today in reengineering
to over 3,000.
In late 2001, Mountain Home was selected by the Navy’s Strategic
Sourcing Support Office (3SO) to provide Functionality Assessment
(FA) training to Navy organizations who were undergoing FAs as
well as those involved in OMB Circular A-76 studies. Over the next
two years, Mountain Home provided BPR/FA training to over 1,000
Navy personnel with 450 completing the stringent requirements for
certification in the MHi BPR/FA Certification Training Program.
As a result, Mountain Home introduced its new Enterprise
Knowledge Management: Educating the Workforce Training
Program during 2002.
This new training curriculum takes the best from its years of providing
the Army’s IMA Training Program and Department of Defense
(DoD) Business Process Reengineering (BPR) Certification Program
training series, and combines it with new, cutting edge principles
of Knowledge Management (KM) first introduced by The George Washington
University. By providing
education and training focused on a holistic
approach to knowledge management, the student learned how knowledge
is leveraged throughout every aspect of the enterprise, enabling
it to create perpetual customer value.
During 2003, Mountain Home introduced its most ambitious program
to date. After discussions with several Mountain Home graduates
and managers from several Federal agencies about the current Transformation
efforts being undertaken across the Federal government, Mountain
Home launched its new “Business Transformation:
Educating the Workforce” training program. Many
we talked to expressed their frustration with much of what has
been presented on Transformation. As former Federal managers, we
could identify with the challenges that Federal organizations now
face. The “Business Transformation:
the Workforce” training program was created to address
frustrations. Mountain Home now offers both training and consulting
services based on an integrated methodology we call the Innovative
The Framework incorporates the industry standard Lean
Six Sigma DMAIC methodology, and includes the
development of an enterprise Performance Management System (cascaded
throughout the organization) and the infusion of knowledge management
principles which enable the organization to become a true Learning
By the end of 2005, Mountain Home had developed
another innovative way to bring our training services to our
clients in less time and at less cost. In December 2005, a new
Online Learning Center (OLC) was created to offer our clients
many of the training courses for which Mountain Home is known,
including its MHi BPR Certification Program and Lean Six Sigma Green Belt and Black Belt Certification Program training series, in an online environment.
The OLC will offer training classes in both our BPR Practitioner Certification (100-120 hours) and Lean Six Sigma Green Belt (70-80 hours) and Lean Six Sigma Black Belt (150-160 hours),
in length in both on-demand (self-paced) and live online (live,
real time instruction with a Mountain Home faculty member) formats. Check
out our newest tool in the training toolbag that will help your
organization take advantage of the training you need in the least
amount of time possible and at the cost you deserve!
Today Mountain Home’s certification training has evolved
significantly from our original Reengineering focus. We now offer
a wide range of training and certification that includes all
of the concepts, techniques, and tools that an organization can
use to solve any performance problem. Our Lean Six Sigma
Certification Training Program takes us back to our roots of industrial
engineering, quality management, lean manufacturing, statistical
analysis and simulation. We have combined our vast knowledge
of business process management, performance management, and knowledge
management with the discipline of industrial engineering and
customer focus of quality management to create a Lean Six Sigma
Certification program that is innovative and comprehensive.
you can see, it has been an incredible journey, but one that
of the most rewarding times of our lives! The experiences
we’ve shared with both our government and business colleagues
have shaped our approach to not only our jobs, but our lives as well.
So, whether its Lean Six Sigma, business process reengineering, or
enterprise performance management, you can count on Mountain Home
to bring you the very best training, certification, and consulting
services that will energize your organization, enabling it to maximize
its potential of becoming a high-performing Learning Enterprise that
is self-adaptive, innovative, effective, efficient, and competitive
in any environment!